Topic: Experience

A cure for the clinician shortage? Let's talk reinvention
By Tejash Shah
Scott Cullen
October 5, 2022
To address the clinician shortage, healthcare needs a reinvention. Take action to address clinical capacity and prevent the erosion of financial sustainability.
Why are older adults shopping, switching and even avoiding care?
By Linda Maccracken
August 2, 2022
In recent years, healthcare expectations of people over 55 have changed. Here's what Accenture thinks might be most important to them.
How we can reinvent care delivery to expand access for all
By Rich Birhanzel
Tejash Shah
July 7, 2022
Healthcare needs a reinvention to create capacity and improve outcomes. Accenture talks about the opportunities and path forward.
Making healthcare more human begins with a step in the patient’s shoes
By Rich Birhanzel
July 28, 2021
Accenture reveals healthcare organizations that are people-centric and use empathy to reshape experiences can emerge strongest in this new era. Read more.
Close the experience gap—don’t fall into it
By Anoop Bhogal
Cayla Meinert
June 3, 2021
Accenture discusses health payers aren’t providing a good patient experience and if they don’t close this gap they may fall into it. Read more.
What if health systems really worked like systems?
By Jean-Pierre Stephan
May 17, 2021
Accenture's Scott Cullen describes how to reimagine the patient journey to deliver a new future of healthcare systems. Read more.
What does the future patient experience look like?
By Kristin Ficery
March 5, 2021
Accenture's research found that virtual delivery channels could expand treatment to 53 million Americans suffering from behavioral health issues. Read more.
How consumer trust can keep healthcare virtual
By Kaveh Safavi
February 11, 2021
Accenture blog reveals it’s time for health organizations to earn trust which can be used as a product asset & point of competitive differentiation. Read more.
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