Value untangled

In uncertain times, businesses that can quickly adapt and adopt new technologies can untangle value from the chaos and accelerate growth.

We found that in the last two years, one in two companies have had to transform multiple parts of their business at the same time or execute a single large transformation much faster than ever before. We call this compressed transformation.

They do so with the agility of high interoperability.

Interoperability enables a single, shared source of data, making it easier for businesses to quickly make changes. Better yet, it accelerates growth. Companies with high interoperability grew revenue 6x faster than those with low interoperability and are set to unlock an additional five percentage points in annual revenue growth.

That’s a significant long-term advantage: If two similar companies start with $10 billion in revenue today, the company with high interoperability would stand to make $8 billion more over the next five years.

Interoperability connects technology, people and processes. Its value is consistent across industries and economic cycles, improving the following:

1. Transparency: Interoperability fixes data silos, allowing for better visibility and decision making.
2. Agility: Interoperability better manages dependencies, providing the agility to transform multiple business functions fast and at the same time. It improves enablement of the right IT infrastructure needed for successful transformations by 13 percentage points.
3. Productivity: Interoperability eliminates the chance that multiple people work on the same task and reduces time spent switching between applications, which can account for nearly two hours of every employee’s workday.
4. Experience: Interoperability enables comprehensive, real-time access to customer data stored across systems. Highly interoperable companies are 15% more likely to be able to improve customer experience (CX) when it’s a priority.
5. Scalability: Interoperability creates in-context connections, ensuring innovation reaches across the business faster—which increases the ROI by 7%.

Achieving lasting value with interoperability is now within reach for more organizations. This is due to three technology changes making it simpler for organizations to configure and reconfigure applications: ubiquitous cloud, improved application design and low-cost applications.

Today’s companies must anticipate uncertainty and respond accordingly.

But this only happens when everything is integrated and interoperable, from technology to employees. Those that develop this level of agility are racing past their peers in growth, efficiency and resiliency—using interoperability for total enterprise reinvention.