COVID-19 has changed the healthcare landscape
9 OUT OF 10
felt that the care they received from their healthcare provider was as good or better than before COVID-19
Patients chose to defer and change their care
of patients deferred or cancelled treatments due to the COVID-19 pandemic.
1 out of 5
patients switched to a different therapy due to COVID-19, while nearly half considered making a change.
of patients said that they felt at least slightly afraid
were very afraid of possible exposure during a visit to their healthcare provider
of patients had their clinical trials suspended or delayed due to COVID-19
Reimagining patient engagement
Nearly half of all patients reported that they are now getting treatment at home instead of going to their healthcare provider’s office.
of patients want to use technology more for communicating with healthcare providers and managing their conditions
of patients used video conferencing to communicate with their healthcare providers about treatment – for many of them, this was their first-time using video calls for healthcare (70%)
of patients used new devices or apps to help manage conditions remotely during COVID-19