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Public Services today for stronger communities tomorrow

Facing limited resources, increasingly rapid technology advances and a state of permacrisis, public service organizations who embrace continuous change can have meaningful impact on outcomes for individuals and entire communities.

Public service now


increase in global disruption since 2017

1 in 4

central government workers across OECD countries were aged 55 or over in 2020


of people we surveyed in 10 countries say government agency processes and interactions are intuitive

How to reinvent public service

Segments we support

US federal government

Design and deliver the next generation of government services and improve citizen experiences.

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Social services

Become more agile and responsive with digitally-enabled services that have users at the heart to deliver better outcomes.


Think about innovation as a capability and become future ready while delivering mission outcomes, now.

Cities, transport & infrastructure

Work towards a greener and more connected future.


Ensure efficient, fair tax and revenue enforcement and collection.

Public safety

Adopt a preventative approach and enable a new era of public safety.


Create new ways to connect and learn. Education is being transformed from a place to a platform.

Border services

Be more collaborative, connected and intelligent and create new ways to enable seamless and secure travel and trade.

Public health

Use data-driven insights to deliver outcomes for state and local communities affordably, efficiently and with equity.

Post & parcel

Sustainability of the last mile is a key competitive advantage. Embrace digital transformation to accelerate growth and great service.


Tap into innovative digital technologies to better deliver your mission and meet constituents’ expectations.

Awards and recognition

Accenture named leader for Data-Driven Government

A leader in Professional Services for Data-Driven Government based on its capabilities to help public sector clients use data and intelligence to improve policymaking, service delivery and operational efficiency.
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Our public service leaders

Anita Puri

Managing Director – Public Service, Global Lead

Meet Anita

Dan Boxwell

Managing Director – Public Service, North America Lead

Hibiki Mizuta

Senior Managing Director – Public Service, Growth Markets Lead

Dan Sheils

Managing Director – Public Service, EMEA Lead