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Accenture Privacy Statement

GENERAL

PRIVACY STATEMENT This global privacy statement explains how and why Accenture PLC and/or its affiliates (“Accenture”) process your personal data, who has access to your personal data and how you can exercise your rights in relation to your personal data.

Further information on Accenture (and, if relevant, its representative) can be found here. Any Accenture entity located outside the European Union will be represented by Accenture PLC.

This global privacy statement provides an overview of Accenture’s most common processing activities of your personal data. Please note that certain specific processing activities may be subject to a separate and tailored privacy statement.

In the event any translation of this global privacy statement is prepared, the English version of this global privacy statement shall prevail in case of conflicts between the different language versions.

What personal data does Accenture process?

Accenture will collect personal data about you to achieve the purposes set out in this global privacy statement.

For further information on the specific categories of personal data Accenture is processing, please see section 2. For further information on the sources from which Accenture has obtained your personal data, please see section 3.

If you provide Accenture with any personal data of another person (for instance, a family member), you are responsible for ensuring that such person is made aware of the information contained in this global privacy statement and that the person has given you his/her consent for sharing the information with Accenture.

Except for certain information that is required by law, your decision to provide any personal data to Accenture is voluntary. You will therefore not be subject to adverse consequences if you do not provide personal data. However, please note that if you do not provide certain information, Accenture may not be able to accomplish some or all of the purposes outlined in this global privacy statement, and you may not be able to use tools and systems that require the use of such personal data.

Why does Accenture process your personal data?

Accenture may collect, use, transfer, disclose and otherwise process your personal data in the context of managing Accenture’s contractual and/or employment relationship with you, facilitating communication with you (including in case of emergencies), operating and managing Accenture’s business operations, complying with legal requirements, monitoring your use of Accenture’s systems and undertaking data analytics. For a more detailed list of the purposes, please see section 4.

Accenture will not use your personal data for purposes that are incompatible with the purposes listed in this global privacy statement, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.

On what legal basis does Accenture process your personal data?

Accenture processes your personal data as permitted by applicable data protection laws and its internal policies.

Accenture processes your personal data for the purposes set out in this global privacy statement for one or more of the following reasons: (i) because Accenture is required to do so by local applicable law, (ii) because such information is necessary to fulfil the contract with you, (iii) because Accenture has a specific legitimate interest under law to process it as described in the last sentence of this paragraph, or (iv) where necessary to protect the vital interests of any person. Accenture has a legitimate interest in collecting and processing personal data, for example: (1) to ensure that Accenture’s networks and information are secure, (2) to administer and generally conduct business and (3) to prevent fraud.

Please see section 5 for further information on the legal basis on which Accenture bases the processing of your personal data for each processing activity.

Who has access to your personal data?

Access to your personal data within Accenture will be limited to those employees who have a need to know the information for the purposes described in this global privacy statement, which may include your managers and their designees, as well as personnel in Security, HR, IT, Compliance, Legal, Finance and Accounting, Corporate Investigations and Internal Audit. All employees within Accenture will generally have access to your business contact information (e.g. name, position, telephone number and e-mail address).

Furthermore, your personal data may be transferred to other Accenture offices and third parties, which may involve transferring your personal data to other countries.

As a global organization with global IT systems, your personal data may be transferred to other Accenture offices in Accenture's worldwide organization. Accenture has internal policies to ensure an equivalent level of protection is in place across Accenture’s worldwide organization. Any transfers of your personal data to other Accenture offices (including transfers from within the European Economic Area (EEA) to outside the EEA) will be governed by Accenture's binding corporate rules (a copy of which can be found here). A list of the Accenture offices that may process your personal data, and their contact information, can be found here.

Furthermore, where there is a need, Accenture may share your personal data with third parties, such as service providers and public authorities. Before doing so, Accenture takes steps to protect your personal data. Any third party service providers and professional advisors to whom your personal data are disclosed, are expected and required to protect the confidentiality and security of your personal data and may only use your personal data in compliance with applicable data protection laws. For the categories of third parties with which Accenture may share your personal data, please see section 6. Any international transfers of your personal data to third parties (including those outside the EEA), will be based on an adequacy decision or are governed by the standard contractual clauses (a copy of which can be obtained from your local HR representative).

How long does Accenture retain your personal data?

Accenture determines the retention period of your personal data based on the following retention criteria:

  • Accenture retains your personal data as long as it has an ongoing relationship with you;

  • Accenture retains your personal data where it is required to do so by a legal obligation to which it is subject;

  • Accenture retains your personal data where this is advisable to safeguard or improve Accenture’s legal position (for instance in relation to statutes of limitations, litigation, or regulatory investigations).

Accenture’s data retention period is determined in accordance with applicable Accenture policies.

Please keep your personal data at all times up to date and inform Accenture of any material changes to your personal data.

What rights do you have concerning your personal data?

Please contact our Data Protection Officer if you (i) have any questions or concerns about how Accenture processes your personal data or (ii) want to exercise any of your rights in relation to your personal data.

You have the right (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law to:

  • request access to your personal data: this right entitles you to request access to personal data Accenture processes about you, as well as to certain information on such processing;

  • request rectification of your personal data: this right entitles you to request the rectification or completion of any of your personal data that would be inaccurate or incomplete;

  • request erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes;

  • object to the processing of your personal data: this right entitles you to request that Accenture no longer processes your personal data;

  • request the restriction of the processing of your personal data: this right entitles you to request that Accenture only processes your personal data in limited circumstances, including with your consent;

  • request a copy or the portability of your personal data: this right entitles you to receive a copy of personal data that you have provided to Accenture.

To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting Accenture’s data protection officer at dataprivacyofficer@accenture.com. Please note that this will not affect Accenture’s right to process personal data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.

Please note, however, that certain personal data may be exempt from the above-mentioned rights pursuant to applicable data protection or other laws and regulations.

If, despite Accenture’s commitment and efforts to protect your personal data, you believe that your data protection rights have been violated, you have the right at all times to lodge a complaint with a supervisory authority, either in the country where you live, the country where you work or the country where you deem that data protection law has been infringed.

What if you have questions or want further information?

This global privacy statement, and the web pages referred to therein, aims to give you complete and transparent information on how Accenture processes your personal data.

If you have any further questions or concerns regarding how Accenture processes your personal data, or if you wish to exercise any of your foregoing rights, please contact the data protection officer at dataprivacyofficer@accenture.com.

WEBSITES

This site is administered by Accenture LLP on behalf of itself and each Accenture local operating company.

Your privacy on Accenture’s websites
What information do we gather?
How do we use information that we collect from the site?

Your privacy on Accenture’s websites
The primary purpose of Accenture’s website is to be a dynamic resource and business tool to help you learn more about Accenture. We want you to feel secure when visiting our website and are committed to maintaining your privacy when doing so.

What information do we gather?
Accenture collects information at its websites in two ways: (1) directly (for example, when you provide information to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website's technology).

We may collect and process the following information:

  • Information that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of information may provide further information as to why your data is needed and how it will be used. It is completely up to you whether you want to provide it.

  • If you contact us, we may keep a record of that correspondence.

  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Any postings, comments or other content that you upload or post to an Accenture website.

  • Our website collects information about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.

  • Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. Please see the Cookies section below for more information.

When this information relates to or identifies you, we will treat it as “personal data.”

How do we use information that we collect from the site?
We use personal data to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected or which will be obvious to you. For example:

  • To fulfill your requests for white papers, articles, newsletters or other content.

  • For surveys or research questionnaires.

  • To personalize your experience at our website.

  • To contact you for marketing purposes where you have agreed to this.

We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Cookies section below for more information.

COOKIES

We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and, eventually, to determine how we can tailor our website to make it a more positive and relevant user experience. Please see our Cookies policy for more details. By using our website you agree that we can place cookies and other similar technologies on your device as explained in our Cookies policy.

MARKETING

The following describes our use of personal data for marketing purposes:

Sources of marketing data
Targeted E-mail
Customer Relationship Management(CRM) Databases
Use of Accenture Websites
Combining and Analyzing Personal Data

Sources of Marketing Data.
The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.

Targeted E-mail.
We send commercial e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Accenture, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.

Targeted e-mails from Accenture may include additional data privacy information, as required by applicable laws.

Customer Relationship Management (CRM) Databases.
Like all large companies, Accenture uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by Accenture professionals based on their personal interactions with you. If you wish to be excluded from our CRM databases, please use the Contact Us form.

Combining and Analyzing Personal Data.
As described above, we may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn and Xing). We combine this data to better assess your experience with Accenture and to perform the other activities described throughout our privacy policy.

Your Rights
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our customer relationship management (CRM) databases at any time by using our Contact Us form. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.

RECRUITING

If you use Accenture’s online career resources, we collect personal data that you submit to the website and use it for recruiting-related purposes. We may also use Cookies and other tracking technology and the same technologies we use for Marketing (including Customer Relationship Management (CRM) Databases, Targeted E-mail & Combining and Analyzing Personal Data) to provide individuals with a personalized online experience, to send relevant information about careers and opportunities at Accenture, and to analyze the effectiveness of our recruitment efforts and resources. More information about how your data will be used by Accenture during the recruitment process will be provided as part of the recruitment process.

CONTACT US

Data privacy query/rights/complaints
Please click here if

  • you have a general question about how Accenture protects your personal data privacy

  • you wish to exercise your data privacy rights (e.g.to get a copy of personal data we hold about you)

  • you would like a copy of the full version of our Privacy Policy or ‘Binding Corporate Rules’

  • you wish to make a complaint about Accenture’s use of your data

Website/marketing permissions and general queries about Accenture
Please click here if you wish to

  • discontinue marketing communications to you

  • have your personal data removed from our customer relationship management (CRM) databases or

  • have a more general question about Accenture

You may review a list of Accenture countries of incorporation here.