Managed services for changing more, faster
As organizations strive to optimize cost and accelerate growth, strategic managed services can help to better prepare them to reinvent operations and drive holistic value at scale.
Why managed services?
higher operating margins
greater total shareholder returns (three-year)
improvement in agile product and process innovation
better at reducing energy consumption and greenhouse gas emissions
Modern technologies for productivity and growth
By enabling people with better data and AI-powered decision-making organizations and their ecosystem partners can reach new levels of operational productivity and growth.
Reinvent continually to manage change
Organizations that want to go beyond functional operational benefits to access a new performance frontier can use strategic managed services to drive holistic value.
Reinvent with strategic managed services
Develop a roadmap that delivers the necessary operational and technological changes
Feel confident defending and protecting against threats in every corner of your organization
Modernize and re-platform faster to achieve goals
Realize real-time insights of enterprise data through generative AI and automation
Operations reinventors lead with a well-defined data strategy aligned with the business strategy and backed by a centralized, secure data lake to power data-driven decision making across the enterprise. Strategic Managed Services enable them to:
of all working hours will be augmented or supported by language-based AI. Breaking down the underlying tasks will change human tasks vs. replace jobs.
Access insights on-demand
Analytics, advanced modeling and data science put to work at scale.
Create cross-enterprise deployments of low-code/no-code automation for exponential efficiency.
Deploy AI everywhere
Deploy AI in nearly all processes, redefining performance benchmarks.
Predict the future
Use ecosystem partnerships to drive AI-led scenario planning to continually reinvent.
Bringing intelligent business operations to innovate and run core processes
Operations reinventors are running end-to-end digitized processes and achieving top-quartile performance. Strategic Managed Services are empowering them to:
improvement in process innovation for top performers in operations compared with other organizations.
Use virtual representations to visualize the as-is process and discover inefficiencies caused by duplicative activities and process deviations.
Improve human experiences
Those that apply leading practices and benchmark customer, employee and partner experiences are 2.5X more likely to increase operational maturity.
Optimize using cloud
Adapt to change more quickly and improve cost to serve by moving all critical business operations to the cloud.
What’s trending in strategic managed services
Awards and recognition
Accenture Named Overall Leader in the Group Marketing Services Peak Matrix™ Assessment 2023, by Everest Group
A Leader in IDC MarketScape for Worldwide Cloud Professional Services
Group Chief Executive – Operations
Global Lead – Delivery and Transformation, Operations
Group Chief Executive – Technology
Mahesh V. Zurale
Global Lead – Advanced Technology Centers Global Network and Lead – Advanced Technology Centers, India