The Gauteng Department of Infrastructure Development (GDID) builds infrastructure for the departments of Health and Education, including acquiring and disposing of assets on their behalf. GDID also maintains facilities for Social Development, Agriculture, Roads and Public Transport, among other departments—serving as custodian for all of the province’s immovable assets.With Gauteng as South Africa’s economic powerhouse, GDID’s work is immense. At any given time, the Department is managing 13,000+ assets and overseeing 500+ infrastructure projects. The scale and complexity far exceed the limits of a manual approach to project management.
Working with Accenture, GDID articulated its key challenges to identify a project management system that would not only deliver a single view of all projects, but also provide tools and techniques for effective project management. More importantly, GDID sought a system that would support community outreach and engagement.