WELCOME
South Africa has a bold vision for the next two decades: to eliminate poverty and reduce inequality. The country’s ambitious National Development Plan aspires to realise these goals by drawing on the energies of its people, growing an inclusive economy, building up the capabilities of the state, and promoting leadership and partnerships throughout South African society.
A key part of the plan is the transformation of the country’s public agencies. By advancing transparency, creating more e-Government services and one-stop portals, and developing digital skills, South Africa hopes to transform the way it interacts with its citizens in the information age.
It’s a journey we’re ready to support at every stage. Thanks to our unique end-to-end approach to technology-led innovation, plus our deep knowledge of citizen and governmental needs, we’re helping South Africa’s public agencies apply the most impactful ideas using the newest technologies – today.
Read on for a collection of our latest thinking and insights on how we can all come together to make digital government work for South Africa’s citizens.
Livingstone Chilwane
Managing Director
Health & Public Service
South Africa
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ARTIFICIAL INTELLIGENCE, GENUINE IMPACT
AI isn’t a technology of the future — it’s here now and can’t be put off until tomorrow. The sooner that government organisations embrace artificial intelligence, the sooner they will become more cost efficient and increase citizen satisfaction.
READ MORE
INSIGHTS
Make your Wise Pivot
How leading companies invest and innovate to harness the power of disruption.
Reworking the revolution
Are you ready to compete as intelligent technology meets human ingenuity to create the future workforce?
Technology Vision 2018: Intelligent enterprise unleashed
Five technology trends transforming society and creating the foundation for future enterprise growth.
TRANSFORMING PUBLIC SERVICES
Social Services
Making the personal possible
Public Administration
Unleashing government innovation
Accenture Public Infrastructure Platform
A new approach to public
infrastructure in South Africa.
WHO WE WORK WITH
DigiKnow?
Accenture Public Service is digitizing governments around the world
Accenture Public Service is digitally empowering governments across the globe. From administrative processes to advanced analytics, we're helping institutions to use digital to achieve their missions and provide people with more effective, personalized services. Our journey of digitization has touched thousands of citizens' lives—from the United States, to the United Kingdom, across Europe, Africa, Asia and Australia.
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EnterFinland—digital border management and immigration eService
Helping to develop a new border management and immigration eService.
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UNHCR: Identity management system uses biometrics to better serve refugees
Accenture helps UNHCR deliver a biometric identity management system for registering and verifying the identities of displaced persons around the world.
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Gauteng: A better appoach to infrastructure development
GDID works with Accenture to drive more effective infrastructure delivery and support citizens’ social and economic well-being.
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French public service agency: Using analytics insights to drive effective police solutions
The Accenture video analytic service platform helps a French public service agency improve information accuracy, decision making and performance.
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The World Bank: Creating world-class identity management systems for developing nations
The World Bank is helping developing nations integrate proof-of-identity systems to more reliably and cost-effectively speed critical services to those in need.
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MONS 2015: European Capital of Culture deploys public safety solutions pilot
Accenture delivers a police technology video analytics solution to manage public safety and security during the MONS 2015 launch event.
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London Metropolitan Police Service: Using analytics to fight gang crime
Police solutions deliver data insights to aid London Metropolitan Police Service’s vision for safety.
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Norway's groundbreaking new pension system successfully launched
Read how collaborating with Accenture as its strategic partner, NAV successfully launched its groundbreaking new pensions system.
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Washington State: A government transformation for performance excellence
Learn about Washington’s bold government transformation initiative that positions the state as a national leader in personalized services for citizens.
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Australian Taxation Office: Creating a high-performance revenue solution to drive change
Learn how Accenture helped the ATO with a revenue solution, resulting in a gain in operational efficiency and improved client services.
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Royal Mail Group: Executing document management services
Learn how Accenture is using postal solutions to provide document management services to help gain efficiency and save costs.
LATEST BLOGS POSTS
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Social protection through the looking-glass
There is no competition between countries and states when it comes to social protection -
Skills to succeed - Helping our youth to enter the job market
Designed to assist young people to gain employability skills through an interactive online program – a small contribution to a big issue. -
Prevention is the new black in social services
While social programs are largely enduring, they must adapt to changing social economic times such as increased participation in the labour market, ageing populations and digital disruption. -
What's really powering the future of social protection? The humble database is enabling public trust for human services.
We talk a lot about data, but the future is dependent on how, where and why data is stored, aggregated and distributed. -
Back to school - three practical ideas for quantum technology
Impact and possible applications of this new technology that is poised to transform computing and communications. -
Rocket science, reactive forces and social protection: powering the digital transformation of human services
Newton would be surprised to learn how his third law also applies to digital government and social protection. -
The possibilities of thinking globally when it comes to student data
One of the biggest predicted changes will be how – and how often – students engage with learning. -
Reaching the crossroads of social security with blockchain
Blockchain technology has its own potential—far beyond cryptocurrencies—in helping to secure the information people provide to multiple stakeholders in the social security ecosystem to satisfy eligibility and entitlement requirements. -
Is AI good, and are we good enough for AI?
In any case we must develop the governance that allows us to have confidence in the safety of AI. -
Do we really understand Artificial Intelligence?
Artificial Intelligence promises to change the world – yet the current implementations are substantially constrained and still a long way from replicating human intelligence. -
Active citizenship - Does it matter?
The decline in trust and confidence in public institutions can be linked to the decline in civic engagement,[i] and it’s impacting initiatives to improve social outcomes. -
Unravelling the triple helix: Smart Cities, Economic Development and Innovation
Every city/town needs to find its own unique factor to build and deliver tangible value to citizens. -
Giving everyone the digital keys to the city
Enjoying everything that a city has to offer is a key attraction in urban living. -
Finding the Goldilocks zone for social services in the new world of work
As societies change in the face of digital disruption, traditional models of social protection are no longer fit-for-purpose. -
Emerging it at the frontier: Harnessing four key enablers to transform border services
It’s a compelling vision. To turn it into reality, the DIBP will need a good understanding of several emerging technology trends.
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