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Client Service Representative
Midrand
Job No. 11120564
Full-time
Job Description
Knowledge and Attributes/Skills:
- Well-developed telephone, interpersonal, relationship building and customer service skills;
- Probing, listening, problem solving, analytical skills;
- Appropriate written communication skills with quality deliverables;
- Good working knowledge and understanding of government Procurement to Payment processes and functionality, with specialist knowledge in Asset Management, Inventory Management and System Administration or Procurement Integration;
- PC skills (MS Office Suite, Remedy, Apropos, Computer Telephony Access, NetMeeting, Web Technology, etc);
- Knowledge of mainframe environment (an advantage);
- Time Management;
- Excellent oral communication skills;
- Team player;
- Self-starter / innovative and flexible and able to work well under pressure; and
- Reliable and able to work without close supervision.
Qualifications
Education, Qualifications, Experience Necessary:
- Must have Information Technology related degree/diploma (3 years tertiary qualification).
- Must have 3 – 5 years relevant.
- Must be a South African Citizen.
- Experience in Supply Chain Management or Accounting an advantage.