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Transaction Processing Associate (New Accounts) X17

Job Location: Durban

Regional Description: South Africa

Job Number: 00687806

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- Job description

Transaction Processing Associate DBN

Update and maintain various systems/tools per standard process documentation which may include: 
Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially) 
Audit own data entry for accuracy and make required corrections 
Conduct data verification 
Respond to various requests for information, as needed. Escalate to supervisor as appropriate 
File, archive and retrieve documents (paper-based and electronic) using filing standards 
Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation 
Respond to information requests by searching, summarizing research results and compiling in requested format 
May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies 
Follow established policies, procedures and methods 
May serve as technical and functional resource or super users to other team members 
Participate in process improvement initiatives or special projects as assigned • Meet established goals and objectives 
Become a subject matter expert for complex processes 
Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis 
Assist in audit preparation and proceedings for both internal and external auditors 
Apply knowledge on processes and related systems
Become a subject matter expert for complex processes 
Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis 
Update and maintain various systems/tools per standard process documentation which may include: 
May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies 
May serve as technical and functional resource or super-user to other team members 
Perform data entry and research
Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially) 
Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate 
File, archive and retrieve documents (paper-based and electronic) using filing standards 
Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation 
Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors
Transaction Processing Associate DBN

Customer Interaction Handling
Operational Excellence – attention to detail 
Analytical & Critical Thinking
Matric

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