UTILITIES


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What “retail unusual” means for utilities

Customers are becoming more demanding about the type and level of services they expect from providers. For utilities, moving to a “customer first” mentality is a must.
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How Australian utilities can defend, delight and disrupt for success

Australian utilities seeking success in their emerging energy landscape should consider a strategy to “defend, delight and disrupt” customers. Ann Burns offers her insights.
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Accenture Smart Grid Services

Delivering innovative business solutions to support the modernization of electric, gas and water network infrastructures.
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Accenture Plant and Commercial Services

Helping asset-intensive industries improve operational performance across the value chain.
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Accenture Energy Consumer Services

Providing electricity, gas and water clients with customer care solutions in competitive and regulated markets around the world.
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