This leading home improvement and garden center retailer in the United Kingdom worked with Accenture to transform its business with automated forecasting, and replenishment systems and processes to better meet customer expectations.
The retailer sought a reporting system designed to improve its decision-making capabilities. Accenture’s support ranged from providing SAP, industry and business process expertise to handling project and change management. This helped the retailer realize additional revenue and cost savings with improved on-shelf availability.
For more than 10 years, the retailer had been replenishing stock using SAP Material Requirements Planning—a spreadsheet-driven, nonstandardized replenishment process. The retail company sought to migrate from manual processes to an automated solution that would integrate seamlessly with its core legacy systems.
The main challenge was to implement a solution for more than 40,000 products across all categories—at all stores across the country. The retailer selected Accenture to assist with transforming its supply chain forecasting and replenishment processes.