With the help of an international consortium led by Thales and Vialis (Accenture was part of this group), Trans Link Systems is on its way to achieving its goal of having the world’s first nationwide electronic payment system for all modes of transport.
Trans Link Systems is a joint venture of the five largest Dutch public transport companies. Together, these operators provide approximately 80 percent of public transport service in the Netherlands.
The Netherlands is one of the most populated countries in the world, and its road networks are among the most congested. In 2002, the country's five largest public transport operators came together to form a joint venture—Trans Link Systems—responsible for overseeing the design and implementation of a nationwide electronic ticketing and payment system.
However, this project marked the fifth serious attempt to introduce such a system in the Netherlands. All previous projects foundered because of a lack of agreement among the country’s nearly 20 different—and often turf-conscious—public transport authorities. Trans Link Systems’ leadership understood the challenges and the complexity that lay ahead to roll out this system successfully. It realized that the success of the project would depend on the skills of the team responsible for designing, building and implementing the new electronic ticketing solution.