Optus spends more than $3 billion each year engaging hundreds of vendors on negotiated contracts. However, the telco did not have a central repository for contracts.
This led to:
As a result, the procurement function was mired in administrative, tactical tasks, rather than value-added activities that could position them as a strategic partner to the business.
The Accenture team initially developed a strategic roadmap for the source-to-pay function which was then implemented over 10 months. The transformation included business process redesign of the source to contract and purchasing functions, developing a spend taxonomy and associated reports and setting up an outsourced function to establish a help desk, assist Optus employees to purchase goods and services up to $200,000.
In particular, Accenture helped:
As a result of working with Accenture, Optus now has a streamlined contract management process that enables it to:
Chief procurement officer at Optus