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London Police Force: Using analytics to fight gang crime

Police solutions deliver data insights to aid London Metropolitan Police Service’s vision for safety.


According to Detective Superintendent Tim Champion, of the Metropolitan Police Service Trident Gang Crime Command, “The Metropolitan Police Service is keen to make smarter use of technology in the fight against crime, ensuring we are intelligence-led at all times.”

Employing around 31,000 officers alongside 13,000 police staff and 2,600 Police Community Support Officers (PCSOs), the Metropolitan Police Service has a vision: To make London the safest major city in the world.

Two years ago, London’s deputy mayor for policing and crime, Stephen Greenhalgh, warned that the Metropolitan Police Service faced years of difficult cost cutting as a result of the bleak economic situation. But he went on to assure Londoners that cost cutting constraints would be balanced by police solutions that heralded a new way of working.

Essential modernization included:

  • A strategy to increase the adoption of digital technologies

  • Police solutions that included the completion of 90 percent of police officer transactions on a mobile device

  • The release of the equivalent of 900 extra officers on the beat in London

In 2013, the Metropolitan Police Service and Accenture undertook a pilot program to develop police solutions that involved analytics to fight gang crime in London.

Conducted over a twenty-week period, the pilot merged and assessed data from various crime reporting and criminal intelligence systems used by the Metropolitan Police Service from the period 2009 to 2012


Covering an area of 620 square miles and a population of 7.2 million people, the London Metropolitan Police force is tasked with cutting crime and the fear of crime and upholding the law.

Police resources are a valuable commodity. With a limited numbers of officers, the Metropolitan Police Service needs to target them efficiently—and preferably direct them toward the highest risk individuals.

According to Metropolitan Police Service figures, gangs were responsible for approximately 22 percent of serious violence, 17 percent of robberies, 50 percent of shooting incidents and 14 percent of rape in London in 2012


We applied predictive analytics to generate risk scores on the likelihood of individuals linked to known gangs across all 32 London boroughs committing violent crimes in 2013. That data was then compared to actual known gang crime activity in 2013 to see how accurately it could be predicted.

This analytics project:

  • Is the first of its kind in the United Kingdom, where police solutions using digital capabilities—like advanced analytics—were deployed to help answer the critical question of which individuals are more likely to commit a violent crime

  • Uses software that can be applied to other crimes, such as burglary or domestic violence, by simply changing the algorithm

  • Aimed to prove to the Metropolitan Police Service that predictive analytics could bring an unprecedented level of insight and intelligence that could, once deployed, help reduce gang-related crimes in the city


Overall, the police solutions, delivered through Accenture Applied Intelligence—part of Accenture Digital, have enabled the Metropolitan Police Service to pilot new analytic technologies in the fight against crime.

In this way, police investigations and operations are using police solutions that enable them to be intelligence-led, and ease the journey to delivering public service for the future.

Accenture has worked with other police forces around the world to fight crime and improve public safety. Teaming with six Singapore Government agencies across law enforcement, transport and the environment, Accenture helped pilot a “safe city” police solutions that delivered meaningful insights in real-time—enabling a fast response and citizen accountability.

In France, using the Accenture video analytic service platform, local police officers were able to detect and assess far more incidents at an annual street market in Lille, providing a better service to citizens and improving safety throughout the event.

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