Sometimes it takes an outside perspective and a strong will to drive government transformation. In Fulton County, Georgia, a new County Manager is bringing both—with a goal of evolving the County into an organization driven by performance and outcomes.
To help in realizing that vision, the County has engaged Accenture through a transformation partnership. In a matter of months, the County made significant headway. They developed a strategic plan articulating initiatives for the six goal areas, along with a performance management framework for measuring progress against these goals. They redesigned the County’s budgeting process to strengthen alignment between top-line strategic priorities and budgetary investment in outcomes. And, leaders have embraced a change management framework for supporting a fundamental organizational restructuring and cultural shift.
These initiatives represent the beginning of what will be an ongoing story—offering information and inspiration to other local government leaders seeking a more innovative and effective approach.