DCF employs more than 2,500 social workers. On any given day, these resources work with more than 50,000 Massachusetts children and their families.
DCF’s strategic initiative has helped its social workers use their mobile devices significantly more creatively and collaboratively. Innovation is no longer siloed. Operational and financial support has been institutionalized and strengthened. By implementing an actionable blueprint and roadmap designed to maximize the possibilities of a mobile-enabled workforce, DCF has committed to providing families with timely and efficient access to information and services. The initiative has also put the DCF in the forefront of human services agencies nationally.