This major healthcare center in the western United States operates hospitals, clinics and a highly respected medical school. Financial pressures stemming from commitments to the school, along with capital pressures and health-reform initiatives, amplified the need for efficiency. Members of the executive team requested swift implementation of an improved model for care management across the organization’s portfolio of facilities. Accenture helped organize “quick win” projects that yielded cash-flow relief of $2.1 million. The value of broadly implementing the new model for care management is estimated at $25 million+ over two years.
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