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Bank Leumi: Wealth and asset management services

Accenture helps Bank Leumi Switzerland reach demanding profitability targets by improving operational efficiency and facilitating organic growth.


Accenture delivered pragmatic results for profitability and process initiatives, identified quick wins, and created a business case for the initiatives and an implementation plan. Bank Leumi Switzerland, which is part of one of the largest Israeli banks, is a Swiss private bank with assets of CHF 6.4 billion. It is mainly engaged in private banking services, while also maintaining its own trading desk. In private banking, Bank Leumi Switzerland offers a wide range of services, ranging from investment advisory to discretionary portfolio management. Around 130 employees in Zurich and Geneva manage the assets of some 4,500 individuals and institutions from over 80 countries worldwide.


After finishing the renewal of its core platform, Bank Leumi Switzerland wanted to realize synergies in the areas of profitability/cost management and revenue growth.

In addition, the bank had recently started to change from a functional to a process-oriented organization and thus aimed at continuously improving its overall process efficiency, especially with regard to client and operational processes.



Accenture conducted a 10-week high spot review at Bank Leumi Switzerland, examining all key areas of the bank’s business architecture. Accenture supported Bank Leumi’s C-level management in identifying and structuring initiatives that will enable the bank to reach the demanding profitability target by improving operational efficiency and facilitating organic growth. The project executed a current state analysis (figure-driven and interview/workshop-based), identified gaps versus best practices and benchmarks, and thus major areas for improvements and suitable solutions. Finally an implementation plan and businesscase concluded the high spot review.

Accenture delivered pragmatic results 
in the form of:

  • Identification of quick wins for rapid action.

  • Business case for the developed initiatives (roadmap).

  • Implementation plan.

  • A suggested package of initiatives addressing both profitability and process issues, as well as creating a platform for future organic growth.