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CLIENT CASE STUDY


Ireland police service—An Garda Síochána: Consolidated data repository

An Garda Síochána, the Irish Police Service, worked with Accenture
on a program called PULSE to develop a consolidated data repository.

Overview

An Garda Síochána, the Irish Police Service, partnered with Accenture on a large multiphase program called PULSE to develop a single consolidated data repository for the police that would support new computer systems with powerful facilities to define linkages between data.

Opportunity 
While cost savings are always a key driver for IT and change programs of this kind, An Garda Síochána was particularly looking for other outcomes, such as better access to information, improving its services to the public and meeting the challenges of increasingly sophisticated criminal activities.

Solution

Accenture worked with An Garda Síochána to develop a single consolidated data repository that would support new computer systems with powerful facilities to define linkages between data.

Results
By eliminating non value-added tasks, improving process workflows and introducing improved technology, substantial efficiencies were realized. The PULSE project has placed An Garda Síochána in the forefront of police forces in making the fullest use of information technology in the fight against crime.

According to Pat Byrne, former commissioner of An Garda Síochána (1996-2003): “We have grown and we have changed to meet the needs of society. PULSE is part of this whole process, and is fundamental to the success of An Garda Síochána in the 21st century.”