Child Support

Child Support programs were designed for the “traditional” family structure in which Dad works outside the home while Mom cares for the children. In the event of divorce, Dad would be required to provide financial resources to Mom.

Families are now much more dynamic and often defy traditional definitions. According to Pew Research, 54 percent of U.S. children don’t live in a home with two heterosexual parents in their first marriage. Many Americans are delaying or foregoing marriage. One-third of U.S. kids live with a single parent.

At the same time, Child Support provides critical financial resources to children living in poverty. When collected, Child Support payments provide more support per month than SNAP/Food Stamps, WIC or TANF.

Given today’s dynamics, there’s an opportunity to fundamentally rethink how states approach Child Support—and embrace bold change to deliver better outcome for families.

Child Support programs face pressing challenges: Rising caseloads. Access to skilled caseworkers. Regulatory complexity. And reduced funding. They can’t solve those challenges with legacy technology systems—which often require heavy manual intervention and come up short on interoperability and visibility.

Foundation for Accenture Child Support Enforcement Solutions (FACSES) provides a better option: the ability to deploy proven, modern and flexible systems. FACSES is certified, proven purpose-built and reflective of Accenture’s 30+ years of software solution experience and deep knowledge of child support enforcement (CSE). It offers faster, lower-risk implementation using a repository of configurable and certified CSE application components. And it’s ready for integration alignment to the Accenture Public Service Platform—enabling agencies to manage and integrate citizen services in a way that puts families at the center.