What does the future patient experience look like?
Accenture's research found that virtual delivery channels could expand treatment to 53 million Americans suffering from behavioral health issues.
How consumer trust can keep healthcare virtual
Greater consumer insight, care and data ownership autonomy means payers and providers must provide care on consumers’ terms.
COVID-19 has made healthcare virtually virtual
Pandemic virtual health experiences has led consumers to want to increase their use of technology to communicate with healthcare providers.
Become a seniors loyalty leader in healthcare
Linda MacCracken explains how to become a seniors loyalty leader in healthcare as eighteen million consumers have deferred care.