What today’s health consumer really wants

Keeping health consumers at the core with insights, technologies and programs.

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What we do

Healthcare organizations have the opportunity to create consumer experiences to keep the individual at the forefront through personalized technologies and programs. Discover what today's health consumers really want with Accenture's healthcare trends and insights.

Healthcare blogs

Our experts weigh in on the latest research & trends to help deliver better consumer engagement and more effective, affordable & efficient healthcare.

Five key consumer engagement qualities for healthcare

Consumer engagement practices continue to evolve and redefine the marketplaces cross-industry, to the benefit of all. So how is healthcare doing?

Help wanted? Addressing healthcare's talent gap

Is limited growth in clinician ranks triggering a talent gap? Raw numbers suggest such a gap already exists; deeper analysis tells another story.

COVID-19: Comfort in crisis

Amidst the global health crisis, people are increasingly and more intensely struggling with depression and anxiety. Beyond Blue, a leading Australian mental health organization that provides diverse, digital and 24/7 contact counseling services, is fast responding to this massive surge in demand for support.

Accenture partnered with Beyond Blue and Medibank to co-author a Federal Government proposal to fund a national solution for expanded and tailored digital mental health services in response to the pandemic.

Accenture mobilized and collaborated across diverse stakeholders to guide the new service’s strategy and capability model, while our innovation experts structured a high level digital visual framework.


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