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Retail: Virtual Desktop Infrastructure Services

Accenture Virtual Desktop Infrastructure Services helps companies offer a "Bring Your Own Device" (BYOD) program and reduce traditional desktop complexity.​


Virtual desktop infrastructure enables companies to offer a “Bring Your Own Device” (BYOD) program to employees—moving away from the traditional desktop environment.

Historically, businesses managed information technology (IT) desktops based on need and not strategy or design. As the number of users increase, the desktop environment becomes segmented and inconsistent in software or hardware configurations, making it difficult for organizations to automate functions or even apply new software to legacy applications.

Virtual desktop infrastructure creates a scalable multiuser environment by decoupling the layers within the traditional desktop stack. Employers gain the power and flexibility to manage and deliver applications independently, and employees are empowered to access their user profile, applications and operating system using the device of their choosing—tablet, laptop or smartphone.

Why Accenture

Accenture has experience implementing complex business solutions and has developed a distinct framework for creating virtual desktop strategies customized to meet our clients’ needs. This powerful blend helps clients move quickly from idea to execution by leveraging our end-to-end services.

Accenture works closely with leading vendors such as Cisco, Citrix, Microsoft and VMware, and draws from their strategy and architecture experience to help our clients achieve virtual desktop success.

This brochure also highlights our work with Best Buy. Accenture helped design and deliver a BYOD program to serve thousands of users. The program is enabling Best Buy to focus on its long-term goal of creating a flexible, next-generation desktop environment that reduces support costs and enables the company to centrally manage application and desktop delivery as well as increase employees’ mobility.

“Fueled by continuous advancements in mobile technologies, Web computing and Internet accessibility, demand for Accenture’s virtualized enterprise services is at an all-time high. We’re helping clients not only think about their infrastructure, but also change the way applications are developed, hosted and maintained so they have access to information and the ability to make decisions anytime, anywhere.” - Bob Hersch, Industry Technology Officer, Products, Accenture

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