CAPABILITY


Mobility Solutions for Resources

Read more about the mobility services Accenture offers to companies in the chemicals, energy, natural resources and utilities industries.

Overview

In industries such as Chemicals, Energy, Natural Resources, Utilities and the related business services, mobility solutions are leveraged to address customer and enterprise challenges such as asset management, worker safety, sales and field force enablement, learning and collaboration, energy consumer engagement, plant management, and transportation logistics.

GDF Suez Savelys: Mobile Information System

Savelys, a branch of global utility GDF Suez, was managing service calls through an inefficient process, and partnered with Accenture, Avanade and Microsoft to implement a mobile information system for field technicians.

Why Accenture

Accenture Mobility empowers clients to envision and achieve benefits from enterprise mobility that drive real outcomes, solutions and results in business performance.

Our core strengths combine deep technology capabilities with our industry-specific knowledge of today's challenges, opportunities and value levers. Our rich ecosystem of mobility partners enables us to provide independent advice on the best possible mobility solutions for our clients together with a range of technology-specific tools and enablers.

We deliver consistent and predictable service through a highly industrialized portfolio of assets, world-class processes and infrastructure with the flexibility required to adapt to changing needs and circumstances.

Our approach is one of partnership with our clients and we commit to achieve tangible business outcomes.

Specific Services

Accenture Mobility offers a number of industry solutions, including the following:

Field Force & Asset Management
Our mobile field force management industry solution addresses the coordination and series of steps required to schedule, dispatch, execute, and document work related to field support processes of field force. Similarly, the mobile asset management solution covers the coordination of steps needed to define, identify, execute, capture work, and maintain an organization’s assets

Worker Safety Solution
Worker safety addresses the mobile enablement of leading-practice processes and procedures in the Health and Safety space. In addition to health and safety benefits, organizations can further transform their business by embedding these mobility capabilities into their operational processes. The solution addresses functional areas such as life and safety management, continuous gas monitoring, contractor tracking, asset tracking and vehicle tracking.

Energy Consumer Engagement
Our energy consumer engagement mobile solutions provide services for robust mobility and omni-channel digital solutions for retail utilities. The core of the solution is the energy consumer engagement mobile app. The app targets retail utilities and their new energy consumers to enable mobile self-services and sustainable customer engagement in a smart meter environment.