CAPABILITY


Human Resources (HR)

Accenture help clients create HR organizations, processes and practices that deliver measurable improvements.

Overview

We collaborate with our clients to put integrated programs in place to:

  • Create an HR strategy that is closely integrated with both the business strategy and the human capital strategy to support business outcomes while delivering high-value talent and HR services that drive an improved employee and manager experience.

  • Design and implement an HR operating model capable of delivering talent and HR services efficiently and effectively on a global scale to support the critical needs of the business.

  • Drive leading practices and operational excellence across talent and HR processes by aligning those processes to the HR operating model and the underlying HR technology architecture.

An integrated HR strategy, a global HR operating model and supportive processes can transform HR into a finely tuned and nimble organization capable of driving new levels of business value.

Accenture is an innovator and thought leader in the HR space. Our wide-reaching research initiative, “The Future of HR,” has identified several key characteristics the HR function must develop to improve its impact on the business:

  • Discover and broker new sources of talent.

  • Build an adaptive and empowered culture.

  • Apply science and fact-based analytics.

  • Develop a learning organization.

  • Redefine jobs and career paths to foster internal and external worker mobility.

Ultimately, Accenture can improve our clients’ HR capabilities and their ability to deliver predictable, high-quality HR services—and at the same we help the HR organization to become a better strategic partner with the business.

Why Accenture

Accenture is a global leader in providing innovative HR solutions that drive measurable improvements in the performance of people and the entire organization. We maintain a relentless focus on outcomes beyond cost reduction—results such as support for global expansion and entering new markets, better adaptability to new systems and processes, and higher workforce engagement, retention and productivity.

We have a proven track record delivering these benefits, enabled by our global infrastructure and extensive experience:

  • A recognized HR market leader: Accenture has been rated a leader by leading analysts across all three disciplines in the HR marketplace: HR Consulting, Cloud Services and HR Outsourcing. Accenture won HR Outsourcing Association (HROA) Customer Relationship of the Year Europe in 2012; APAC in 2013 (NBN Co.) and was named HROA 2013 Global Thought Leader of the Year.

  • Extensive experience with HR technologies and solutions: As the world’s leading systems integrator, Accenture is deeply experienced with a full spectrum of HR technology solutions, from traditional ERP to newer cloud/SaaS approaches. We are the No. 1 integrator for both SAP and Oracle solutions and a Microsoft implementation leader as well.Our technology alliances also include Workday, a leader in enterprise cloud applications for human resources and finance.

  • Deep industry expertise: Our services and solutions are tailored to the unique environments of particular industries. We serve more than 24 industry segments and our professionals, aligned with specific industries, have a deep understanding of a client’s challenges and opportunities.

  • Global reach and scale: Accenture’s world-class delivery capabilities bring together our global reach, innovative solutions, industrialized assets and deep industry and technology skills. The Accenture Global Delivery Network is the largest and most diversified group of technology, business process and outsourcing professionals in the world.

  • Commitment to research and innovation: We help define new generations of solutions based on scientific analysis and research, and on our broad experience with clients around the world. Our Future of HR research focuses on how the HR function should evolve to create significant value for the business, given current and future business trends.

Specific Services

Accenture HR solutions and services are comprised of three integrated offerings that span from high-level visioning and planning, to processes, to operations:

  1. HR strategy: Creating an HR vision and roadmap that supports strategic business outcomes while delivering high-value talent and HR services that drive an improved employee and manager experience.

  2. HR operating model: Designing and implementing the HR operating model and capabilities that deliver talent and HR services on a global scale to support the critical needs of the organization.

  3. Talent & HR process excellence: Driving leading practices and operational excellence across talent and HR processes by aligning them to the HR operating model and the underlying HR technology architecture.

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