Accenture Federal Services is leading the use of design thinking and human-centered design (HCD) within the federal government. Our service design methods help to ensure that digital government is citizen-centric. Coupled with the expanded use of digital platforms and services, we can quickly create and deploy compelling, intuitive applications that fully meet user needs at less cost. Shifting to digital also accelerates agency adoption of intelligent automation to dramatically improve both quality and cost-to-serve. Combined with our industry-leading approach to Applied Intelligence, this 100 percent digital approach drive continuous performance improvement.
Digital to the core
Meeting citizen & stakeholder expectations with truly digital government
CITIZEN-CENTRIC APPLICATIONS AT DIGITAL SPEED
SALESFORCE FOR DIGITAL GOVERNMENT
Despite a myriad of unique challenges facing federal agencies, 85 percent of Americans expect government digital services to be equal or better than their commercial counterparts. Taking advantage of leading, proven platforms like Salesforce as well as the global experiences and best practices of Accenture can make this achievable. In this white paper, Accenture Federal Services discusses five top attributes of digital government and how agencies can take advantage of the Salesforce platform to streamline the delivery of citizen services.
DOWNLOAD THE FULL ARTICLE [PDF]
ACCELERATE TIME TO INSIGHT
The Accenture Insights Platform (AIP) for Government is a FedRAMP-authorized Analytics-as-a-Service. AIP for Government offers a collaborative design environment for agile development and solution accelerators. Federal agencies can take advantage of this cloud-based Analytics platform to create mission-specific solutions faster, at lower cost and with less risk.
JOIN US AT THE SALESFORCE WORLD TOUR IN WASHINGTON, D.C.
Accenture Federal Services is an Experience sponsor of the Salesforce World Tour, which visits Washington, D.C. on April 4th. This annual event packages the best of Salesforce—thought-provoking keynotes, inspiring and educational customer stories, and technical training—for the federal audience. Don’t miss our conference session on Digital Services Centers for government how ‘Digital Service Centers Accelerate IT Modernization’ and ‘Using Service Design to Deliver an Integrated Citizen Experience’ and join us in the expo for hands on demos.
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