CAPABILITY


Network transformation solutions with Cisco

Accenture Cisco Network Transformation Solutions optimizes network infrastructures to improve performance of mission-critical applications

Overview

"Accenture’s customer-centric focus and approach to business transformation is a perfect complement to Cisco’s industry-leading technology solutions. Working together, this important strategic alliance provides intelligent network solutions that enable clients to solve their most important business challenges and achieve sustainable business agility."

JOHN CHAMBERS

CEO of Cisco Systems

An agile network. It’s no small feat and it requires building a cost-saving, superior network that increases capacity and supports new technologies.

We help businesses in all industries establish networks that support future growth, run at a lower cost and enable high performance.
Since 2004, Accenture and Cisco have been close collaborators.

Our initial teaming relationship evolved into a significant strategic alliance in 2009 that spawned the Accenture & Cisco Business Group.

The technology landscape faced, and is facing, unprecedented changes, offering huge advantages for organizations to transform their businesses if IT is used as a strategic asset, and if technologies are effectively integrated into core business processes.

The Accenture & Cisco Business Group has helped clients across numerous industries achieve significant cost savings.

Specific Services

Our solutions include:

  • Network Optimization
    Rapidly deploy an upgraded network. We’ll deliver a prioritized road map of network investments, aligned with technology and business strategies.

  • Telecom Expense Management
    Streamline communications to improve efficiency, optimize costs and improve service levels. Our solution delivers both short- and long-term savings.

  • Unified Communications and Collaboration (UCC)
    Ramp up workforce productivity. With rapid design and deployment, we’ll bring process-driven collaboration, plus UCC-as-a-service that’s cloud-based, cost-effective and scalable.

  • Wireless Infrastructure
    Transform and manage your wireless connectivity, leveraging public mobile and Wi-Fi to improve business results.

  • Contact Center Transformation
    Enhance customer experience, improve agent performance, increase productivity and reduce cost to serve. Our “as-a-service” approach delivers cost-effective, scalable operations.

  • Service Management Operations
    Improve service levels, improve security and compliance and increase end-to-end availability, We use ITIL-based processes, governance and tools to provision and manage complex network infrastructures

  • Infrastructure Outsourcing
    Move from fixed to variable costs while broadening skills. We can provide ongoing management of your IT infrastructure capabilities and/or functions, from offering discrete skills to help managing everything.

Network Transformation

TRANSFORMATIONAL SOLUTIONS DRIVES RESULTS
Our Network Transformation capability drives process improvement, stimulates innovation, and merges voice, data, contact center, and video into a single, secure network.

Infographic

Learn how the Accenture and Cisco predictive analytics diagnostic tool helps clients improve network performance and can help organizations predict and pre-empt network failures.