Go beyond eCommerce to offer a seamless, omni-channel customer experience

Accenture Digital Commerce delivers end-to-end customer experiences @scale and @speed across multiple channels, helping you increase sales, engagement and loyalty.


Specific Services

Accenture’s end-to-end services help companies transform the customer experience via their omni-channel commerce capabilities. These include:

  • Front-end customer facing services including creative experience design, content services, merchandising, customer care, as well as the development and integration of web sites, mobile, and interactive platforms at the point of commerce

  • Back-end services such as marketing, supply chain and finance coupled with operational enablers like analytics, logistics, payment processes, and application & infrastructure management

  • And strategy services where our team can help optimize your marketing operations by leveraging customer insights to develop the most relevant value propositions for the most effective channel mix.

Case Studies


Why Accenture Interactive

Accenture’s Omni-channel Commerce Solutions can help your company realize the revenue potential, operational synergies, and customer loyalty benefits of omni-channel commerce. Our end-to-end capabilities are now further strengthened by our recent acquisitions of Fjord and Acquity Group

Our industry knowledge and global experience in omni-channel technology excellence and alliances will help you make the most of your investment. Uniquely skilled, as well as fully flexible and scalable, we use innovative thinking to extend your reach without multiplying costs.