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Accenture Federal Services

Privacy Statement

Effective Date; November 26, 2018

Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your Personal Information or any changes in applicable laws.

This Privacy Statement applies only to Accenture Federal Services. For information about how other Accenture entities protect Personal Information, please see www.accenture.com/us-en/privacy-policy.

Accenture Federal Services understands the importance of protecting your Personal Information, and this Privacy Statement explains how Accenture Federal Services uses, stores, discloses, and protects the Personal Information that we collect when you visit our website, www.accenturefederal.com (“website”) and social media accounts, www.twitter.com/AccentureFed, www.linkedin.com/company/accenturefederalservices/, and www.themuse.com/profiles/accenturefederalservices (“Social Media Accounts”), collectively (“Digital Assets”).

Accenture Federal Service is a U.S.-based company that provides U.S. and international services under contract to U.S. federal government entities. As a result, information that we collect on our Digital Assets and our day-to-day operations, including Personal Information, may be transferred to our U.S. offices to permit us to comply with our legal and contractual obligations, to provide information and services to prospective and current clients, and to perform related business activities. In addition, we may work with other Accenture entities and with third-party service providers in the U.S. and in other countries to support our business activities. Thus, Personal Information may be transferred to, stored on servers in, and accessed from the U.S. and countries other than the country in which it was initially collected. In all such instances, we use, transfer, and disclose Personal Information solely for the purposes described in this Privacy Statement.

Except to the extent limited by U.S. law and by Accenture Federal Services' contractual obligations to the U.S. federal government, Accenture Federal Services complies with applicable international law regarding the protection of Personal Information (“International Privacy Law”). For additional information, including with regard to Personal Information collected from individuals based in the European Economic Area (EEA), see Our Compliance with International Privacy Law, below.

If you have any questions or concerns about this Privacy Statement or about Accenture Federal Services' privacy and data security practices, please contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

INFORMATION COLLECTION NOT COVERED BY THIS PRIVACY STATEMENT

This Privacy Statement does not apply to Personal Information that Accenture Federal Services collects and uses for employment-related purposes, whether through our website or through a website operated on our behalf by another Accenture entity, affiliate, or by a third-party service provider.

WHAT ACCENTURE FEDERAL SERVICES MEANS BY “PERSONAL INFORMATION”

For purposes of this Privacy Statement, “Personal Information” means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source. This definition includes all Personal Information that would be either “personal data” or “special categories of personal data” as those terms are defined in the EU General Data Protection Regulation 2016/679 (“GDPR”).

“Business Contact Personal Information” is contact information that Accenture Federal Services' employees, contractors, business partners, and third parties make available for business-related communications during the course of a prospective or current business relationship. This definition includes the Personal Information typically provided on a business card, professional CV, or website profile when used for business contact purposes; name, business affiliation(s), professional degrees and certifications, physical and email addresses, work and mobile telephone numbers, and social media identifiers. Although Business Contact Personal Information is a form of Personal Information, the risk of potential harm from its unauthorized use, sharing, and disclosure is significantly less than for other types of Personal Information and, as a result, security and privacy protections for Business Contact Personal Information may be different, and less, than for other forms of Personal Information.

Personal Information becomes “non-Personal Information” when it has been aggregated, deidentified, or otherwise anonymized sufficiently that the individual is no longer identified or identifiable and cannot be reidentified using reasonable efforts, resources, and technology. If we combine non-Personal Information with Personal Information, we treat the resulting information as Personal Information in accordance with this Privacy Statement.

INFORMATION THAT WE COLLECT FROM AND ABOUT YOU

Categories of Personal Information that we collect on our website(s)


  • Names

  • Physical addresses

  • Email addresses

  • Telephone numbers

  • Business Contact Personal Information, including names, email addresses, business addresses, telephone numbers, company name or business affiliation, and title

  • User IDs and passwords for account holders

  • Personal Information that you choose to share with us voluntarily when you ask a question, request follow-up, or otherwise interact with us

  • Identifiers of devices used to access the website

  • Locations of devices used to access the website


Information that you provide to us voluntarily


If you choose to communicate with us through an online form, either by sending us an email, requesting additional information, visiting one of our locations, registering for one of our events, or otherwise contacting us, we will collect whatever information, including Personal Information, that you choose to provide to us. We will combine that information with other information that we collect from and about you as described in this Privacy Statement.


Information that we collect automatically when you visit our website


Our website[(s) is/are] hosted on our behalf by Accenture and thus incorporate the same cookies and other technology that Accenture uses for its website and describes in connection with its web privacy statement. For information about how our website(s) use cookies and other similar technology, see the Cookies Policy.

To adjust your cookie settings, see the Cookies Consent Manager. In addition, most browsers automatically accept cookies, but you may manually modify or disable the cookie acceptance function on your browser. For more information on modifying or disabling cookies, go to the “help” menu on your browser or to www.networkadvertising.org/choices/ or www.youronlinechoices.com. Our website(s) may still be viewed if you choose to disable cookies, but your use and enjoyment of our website(s) may be adversely affected.

If you have questions about our use of cookies and your options, please contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

INFORMATION THAT WE COLLECT FROM OTHER SOURCES

Accenture Federal Services does not collect Personal Information from or about you from third parties, or combine information from other sources with the information described in this Privacy Statement. However, Accenture Federal Services may receive information about you from a social media platform if you connect with the Accenture Federal Services website through that platform. In addition, we may review, collect, and use information that you post publicly about us or our activities on public-facing websites, social media platforms, blogs, or that you otherwise present to the public. Finally, by using social media, individuals may provide information about another individual. We assume that the individual has permission and authority to do so and to consent on behalf of that individual to the collection and use of Personal Information as described in this Privacy Statement, but we will delete such information if contacted by the affected individual.

Please contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

WHY WE COLLECT INFORMATION FROM AND ABOUT YOU

Accenture Federal Services does not collect, use, share, or disclose your Personal Information for anything other than the following lawful purposes;


To establish and maintain contractual relationships with our clients;


  • To establish relationships with new clients;

  • To fulfill our obligations to current clients;

  • To contact clients regarding account-related issues and business communications, including technical notices, updates, security alerts, and administrative messages; and

  • To enable individuals to access and use our Services.


To comply with our legal obligations;


  • To demonstrate compliance with applicable privacy and data security law;

  • To comply with incident monitoring, reporting, assessment, and notification requirements; and

  • To comply with other applicable criminal and civil law and regulatory requirements under federal, state, and international law.


To provide services and information that you request and consent to receive;


  • To provide customer service and support;

  • To communicate with you, including responding to your comments, questions, and requests;

  • To authorize your access to Accenture Federal Services facilities; and

  • To facilitate your attendance at Accenture Federal Services events and activities.


To fulfill our other legitimate interests to the extent that they are not overridden by individual interests, fundamental rights, or freedoms;


  • To administer, operate, maintain, and secure our website(s);

  • To monitor and analyze trends, usage, and activities in connection with our website(s) and to conduct our business activities;

  • To investigate and prevent fraudulent transactions, unauthorized access to our website(s), and other illegal activities;

  • To verify compliance with our internal policies and procedures;

  • For accounting, recordkeeping, backup, and administrative purposes;

  • To customize and improve the content of our communications and website(s);

  • To provide information and education;

  • To provide, operate, maintain, improve, personalize, and promote our business activities;

  • To market our products and services (first-party marketing only; we do not provide Personal Information to third parties for use in marketing any non-Accenture Federal Services goods or services);

  • To implement, maintain, and update our Customer Relationship Management (CRM) database; and

  • To protect, enforce, or defend the legal rights, privacy, safety, and/or property of Accenture Federal Services and its employees or agents.


To the greatest extent possible, we will use aggregated, deidentified, or otherwise anonymized data (non-Personal Information) to accomplish these purposes, but if we do not, or if we combine non-Personal Information with Personal Information, we will continue to treat it as Personal Information in accordance with this Privacy Statement.

ACCENTURE FEDERAL SERVICES INFORMATION SHARING AND DISCLOSURE

Except to the extent necessary to fulfill our business obligations, to accomplish one of the lawful purposes described in this Privacy Statement, or in response to your express instructions, we do not sell, transfer, or otherwise disclose Personal Information that we collect from or about you.

With your express consent; We will share your Personal Information with companies, organizations, or individuals outside of Accenture Federal Services when we have your prior express consent or when you ask us to do so.

When you choose to directly share your information about our website(s) or your usage; When you use our website(s), certain features allow you to make some of your usage and content accessible to the public, directly or through links to social media platforms. We urge you to consider the sensitivity of any information prior to sharing it publicly or with other users. Social media platforms have their own privacy policies, and may collect and use your information in different ways. You should understand how those sites collect and use your information.

With our service providers, business partners and others to accomplish our business purposes as stated in this Privacy Statement; We may share your information with other Accenture entities that provide supporting services to Accenture Federal Services, and also with unrelated third-party service providers who perform services on our behalf, such as infrastructure, administrative support, analytics, marketing, advertising services, and online services. Service providers such as analytics providers may collect information about your online activities over time and across different online services when you use our website(s).

When necessary to comply with laws and law enforcement requests or otherwise to protect Accenture Federal Services Its clients, and individuals.

WE MAY DISCLOSE YOUR INFORMATION (INCLUDING YOUR PERSONAL INFORMATION) TO A THIRD PARTY;

  • If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request;

  • To enforce our agreements, policies and terms of service;

  • To protect the security or integrity of Accenture Federal Services products and services;

  • To respond to an incident involving Personal Information for which Accenture Federal Services has direct or indirect responsibility

  • To protect the property, rights, and safety of Accenture Federal Services, our clients, or the public

  • To prevent harm or illegal activities

  • To respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or

  • To investigate and defend ourselves against any third-party claims or allegations.


As the result of a business transition


We may share or transfer your information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of Accenture Federal Services assets, financing, or acquisition of all or a portion of our business to another entity. We will take reasonable steps to assure that any other entity involved continues to comply with the terms of this Privacy Statement. We will notify you of such a change in ownership or transfer of assets, to the extent we are able to do so, by posting a notice on our website(s).


Sharing aggregate, anonymized, deidentified, or otherwise non-Personal Information;


We may share Personal Information that has been aggregated, deidentified, or otherwise anonymized sufficiently that the individual is no longer identified or identifiable and cannot be reidentified using reasonable efforts, resources, and technology (non-Personal Information), That non-Personal Information is outside the scope of this Privacy Statement and applicable privacy laws.


Your control over information that we collect from and about you


  • You may decline to share certain Personal Information with us, in which case we may not be able to provide you with some of the features and functionality of our website(s) or fulfill your requests.

  • You may opt out of receiving Accenture Federal Services communications by using the unsubscribe link within each email. Note that, as long as you maintain an account with us, you will continue to receive administrative messages from us regarding the Services.

  • You may request information about, and access to, the Personal Information that we collect from you.

  • You may ask questions or make complaints about our privacy and data security practices with regard to your Personal Information.

  • You may ask us to correct, update, or delete Personal Information that we have collected about you.

  • You may ask us to stop processing your Personal Information

  • You may ask us for a copy of the Personal Information that we collected from you.

  • You may contact us with a question or complaint about this Privacy Statement or your Personal Information.

  • You may assert your legal rights with regard to our collection and use of your Personal Information under applicable federal, state, and international law.


To exercise any of these options, or for additional information about this Privacy Statement and our privacy and data security practices, contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

SECURITY

Accenture Federal Services uses reasonable organizational, technical, and administrative measures to provide a level of security appropriate to the risk associated with the Personal Information that we collect. We protect Personal Information under our control against – and we require other Accenture entities and the third-party service providers that we work with to protect against – accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to, Personal Information. Only authorized employees have access to the data you provide, and that access is limited to least privileged, need to know access. Accenture Federal Servicesemployees who have access to your Personal Information have agreed to maintain the confidentiality of that information.

Unfortunately, no data transmission over the Internet or via email and no data storage system can be guaranteed to be 100% secure. Although we strive to protect the information in our control, we cannot guarantee the security of our database, nor can we guarantee that the information you provide will not be intercepted while being transmitted over the Internet.

If you have concerns about the security of your Personal Information with Accenture Federal Services, please contact us immediately at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

DATA RETENTION

Accenture federal services retains information, including Personal Information, only as long as necessary to accomplish the business purpose for which it was collected and to comply with its legal and contractual obligations, plus 1 year, and then securely disposes of that information or converts it into non-Personal Information by aggregating it, de-identifying it, or otherwise anonymizing it so that it does not directly or indirectly identify you and cannot, with reasonable efforts, resources, and technologies, be used to re-identify you.


Children's Privacy


Our website(s), and the services we provide to our clients, are not directed to or intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under the age of 16 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child under the age of 16 has provided us with Personal Information, please contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203



California Privacy Rights


California Civil Code Section 1798.83 permits website users who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

OUR COMPLIANCE WITH INTERNATIONAL PRIVACY LAW

Except to the extent limited by U.S. law and by Accenture Federal Services' contractual obligations to the U.S. federal government, Accenture Federal Services complies with applicable International Privacy Law, including with regard to transfers of Personal Information from one country to another.

TRANSFERS OF PERSONAL INFORMATION FROM THE EEA TO THE U.S. AND OTHER NON-EEA COUNTRIES

Accenture Federal Service only transfers Personal Information from the EEA to the U.S. consistent with the practices described in this Privacy Statement, and then only with the individual’s consent, in furtherance of an agreement, in compliance with Accenture Federal Services' legal obligations, or in connection with Accenture Federal Services' legitimate business interests.

We respect data transfer laws when transferring Personal Information from the EEA to the U.S. or to other Non-EEA countries.

When we transfer Personal Information to a country that the EU has determined does not provide adequate protection, we put in place appropriate safeguards. In particular, we enter into data processing and data transfer agreements that incorporate the EU Standard Contractual Clauses.

For Personal Information that we receive from another Accenture entity or that we transfer to another Accenture entity, we have put in place an intercompany data transfer and data processing agreement that incorporates the EU Standard Contractual Clauses.

For transfers of Personal Information from the EEA to third-party service providers, we have also put in place data transfer and data processing agreements that incorporate the EU Standard Contractual Clauses or, as appropriate, acknowledge the existence of and third party adherence to other EU-compliant data transfer mechanisms.

Under the EU Standard Contractual Clauses, individuals whose Personal Information is transferred have legal rights in addition to the rights and options described in this Privacy Statement. For more information on the EU Standard Contractual Clauses or to obtain a copy, see www.ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

In exceptional cases, where we are not able to rely on data transfer agreements or other recognized compliant data transfer mechanisms for the transfer of your Personal Information to a country not offering adequate protection, we will only do so after having obtained your consent, or if necessary for the performance of an agreement concluded between us or in your interest, or if necessary for the establishment, exercise or defense of legal claims.

For questions about whether your Personal Information is subject to International Privacy Law and whether you have rights under a data transfer or data processing agreement, contact Accenture Federal Services at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203

CHANGES TO THIS PRIVACY STATEMENT

ACCENTURE FEDERAL SERVICES may change and update this Privacy Statement from time to time, including materially changing the use made of Personal Information described herein. Any change or update to our Privacy Statement will be posted on our website(s) under "Privacy Statement" at least 30 days prior to implementation.


Questions, complaints, and additional information


If you have questions, complaints, or concerns about this Privacy Statement, your Personal Information, or our use and disclosure practices, or you wish to exercise your options as described in this Privacy Statement, please contact us at AFS.Data.Privacy@accenturefederal.com or by mail to;


Data Privacy

Accenture Federal Services

800 N. Glebe Road, Suite 300

Arlington, Virginia 22203