Where is this trend heading? As more of our daily routines are enhanced by AI, machine learning and other technologies, citizens and employees expect the government’s help to detect misinformation and manipulation.

Agencies need to embrace new technologies and partners to protect the integrity of their data, services and systems, as well as to cultivate innovation and education throughout their ecosystem.

A blurring line

In the digital world, it becomes increasingly difficult to assess what or who is authentic and legitimate, versus a compelling copy.


of those surveyed think the government should do more to make it easier to detect fake information online.1

The impact on government

Agencies seek new ways to monitor and counter misinformation and manipulation, while taking steps to increase public understanding and trust.

Fake is the new real.

Citizens and employees seek reassurances as more of our daily routines are enhanced by AI, machine learning, and other technology.

More agencies on the front line.

Agencies will be the tip of the spear that protects citizens and resources to safeguard and preserve the integrity of their systems, data, and services.

Investment in a skilled workforce.

Agencies invest in a digital-literate and highly-skilled workforce, the future stewards of digital authenticity.

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1 Source: Factiva and Accenture Research analysis

Ian McCulloh

Chief Data Scientist

Tom Greiner

Technology Business Lead


How NLP drives government innovation
Building citizen trust in a digital world
Data veracity: The importance of trust

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