Where is this trend heading? As more of our daily routines are enhanced by AI, machine
learning and other technologies, citizens and employees expect the government’s help to detect misinformation and manipulation.
Agencies need to embrace new technologies and partners to protect the integrity of their data, services and systems, as well as to cultivate innovation and education throughout their ecosystem.
A blurring line
In the digital world, it becomes increasingly difficult to assess what or who is authentic and legitimate, versus a compelling copy.
The impact on government
Agencies seek new ways to monitor and counter misinformation and manipulation, while taking steps to increase public understanding and trust.
1 Source: Factiva and Accenture Research analysis