US GaaP readiness
August 31, 2018
August 31, 2018
Government as a Platform readiness in the US.
How can government pivot to platform-centric operating models? Accenture Research identified four readiness pillars for implementing Government as a Platform and examined 10 governments around the world to better understand where they are in their journeys.
The global findings indicate that the United States has a high level of readiness, ranking third out of 10 countries overall.
Among public service leaders surveyed, 80 percent believe that their industry is experiencing ecosystem disruption, and 81 percent agree that applications are shifting from being built to being orchestrated.
The United States is a leader in Government as a Platform readiness due to an entrepreneurial society, innovation-oriented businesses and the platform potential of public service. Readiness Index results showed:
Improving across pillars. To truly move from service provider to ecosystem moderator, public service agencies must transform across key pillars of readiness:
Build the foundation. A strong Government as a Platform foundation relies on workforce skills, information and communication technology infrastructure and regulation, digital savvy and trust in society. United States government agencies can improve readiness by:
Foster a mindset of change and innovation. Government as a Platform requires an entrepreneurial, innovation-oriented culture that displays a capacity for change. To do so, the United States can:
Enable economic growth. Government as a Platform plays a key role in enabling businesses to seize the opportunities of the rising platform economy. Government has the potential to play a “trusted broker” role:
Innovate for Public Service Delivery. It is critical to innovate and improve public service delivery through ecosystem collaboration with citizens, NGOs and businesses. Agencies can increase GovTech collaboration when they:
Source: Accenture Government as a Platform Research 2018