Research findings and recommendations
State government workforces are being challenged by the pandemic to become more agile and adaptable. New research from the National Association of State Chief Administrators (NASCA) in collaboration with Accenture and NEOGOV highlights specific opportunities for many states to place a greater focus on the fundamentals of strategic workforce management.
This report seeks to build on Job One 2019 by diving deeper into three areas that are critical to the long-term strength and agility of any state workforce:
- Strategic Workforce and Succession Planning
- Training and Learning
- Performance Management
Read Job One 2020: Transform State Government’s Workforce for Tomorrow.
Previous research: Job One 2019
In 2019, NASCA, Accenture, and NEOGOV surveyed state Chief Administrators to understand critical workforce goals and challenges. The research affirmed states’ challenges in finding and retaining top talent and the urgent need to reimagine their workforces. The resulting report recommended changes to reshape recruiting and transform employee experience—and shared examples of states making progress in both.
Read Job One 2019: Reimagine the State Government Workforce.