Digital insurance: creating a connected future

Insurers are harnessing the power of digital to build their business models around the customer and seize the opportunities of a fluid marketplace.

Digital insurers: Disrupt or be disrupted

In this digital age, opportunities and threats are often different sides of the same coin. Customers are less loyal and more demanding; competitors are entering the industry with radical ideas unburdened by legacy systems or mindsets. Disruption is inevitable; insurers must decide whether they will be among the disruptors or one of their casualties.

Digital insurance companies are creating unique customer experiences through new combinations of information, business resources and digital technologies. They take a customer-centric view of the organization, and use innovative strategies, products, processes and experiences to create new revenue and transform their business and operating models. And because the future is becoming less predictable every day, digital insurers build agility into everything they do.

96%

of insurance executives say the pace of innovation in their organizations has accelerated over the past three years due to emerging technologies.

LIVING BUSINESS

Attaining hyper-relevance in insurance

Insurance companies are thriving in the face of mounting disruption. Find out how these leaders in sustainable growth are achieving hyper-relevance with digital technology.

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Digital insurance insights

Digital insurance blogs by our leaders

Accenture Insurance leaders share their insights and observations about digital insurance.

Approaching AI the responsible way

Insurers must address the unique ethical concerns of AI as part of their strategy for intelligent technology adoption.

How insurers can reduce technology debt

Incumbents that succeed in minimizing technical debt will be more agile and apply to apply the latest technologies to their advantage.

Discovery uses its innovative ecosystem to spearhead growth

South African insurer Discovery has built a growing international business on the back of its expansive ecosystem and innovative technology platform.

Listen to podcasts about digital insurance

Influential industry leaders share their thoughts on the evolution of insurance and innovation. Curated from the Insurance Influencers podcast.

Seeing insurance opportunities, with Coverager

Avi and Shefi Ben-Hutta, from Coverager, on the evolution of insurance news and analysis.

Risk, failure and innovation, with Caribou Honig

InsureTech Connect’s Caribou Honig on how incumbents & insurtechs can foster resilience and agility.

Next steps for insurtech, with Ruth Foxe Blader

VC Ruth Foxe Blader on what insurtechs need to scale effectively—and what that means for incumbents.

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