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Supply chain disruption

How visibility delivers supply chain resilience

The benefits of supply chain visibility

State of supply chains

In the eye of the storm

Impact on supply chains


of Fortune 1000 companies are seeing supply chain disruptions from COVID-19.


of companies have had negative or strongly negative impacts on their businesses.


of companies plan to downgrade their growth outlooks (or have already done so).

Risks and challenges

Supply chain risks

Supply chain challenges

Supply chains lack global resilience and are breaking down in the face of multi-country disruptions.

Supply chain and operations are becoming more costly (eg less global and ecommerce fulfillment costs) – and can often represent a company’s highest costs.

The significant impacts that supply chains and operations have on the planet and society are not meeting stakeholders’ expectations for sustainability.

Talent gaps across the supply chain and operations continue to create high dependency on the human workforce.

A lack of flexibility inhibits the ability to address customer demands for personalization and customization.

IT systems continue to be expensive to run, inflexible and often over-reliant on legacy technologies.

How to respond to disruption

Supply chain planning

What’s now? Five supply chain priorities for immediate action

What’s next? Three key actions for supply chain planning from now on

Supply chain logistics

Five key actions to address COVID-19’s impact on logistics

Supply chain procurement

Five areas for immediate attention

Procurement for the post-COVID world

Stay the course - plan for a downturn lasting several months, or longer, as well as for the risk that infection might return globally, regionally or locally.

Learn and evolve - use applied intelligence to uncover and understand weaknesses that were previously hidden, and adopt a mindset of continuous innovation.

Be a force for good - reshape the organization to combine greater resilience and responsibility and help both the business and society come through stronger.


Five actions to build agility now and in the future

Looking to the future

Manufacturers must take a hard look at existing operating models – where and how work gets done (and for what reason), challenging legacy ways of working, and building in more transparency and intelligence across core workforce dimensions (ecosystem partners and the physical production network).
These are essential steps for manufacturers to reshape themselves into digitally-enabled, resilient, and agile organizations.

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