Skip to main content Skip to Footer

LATEST THINKING


Speaking of data and customer centricity: Craig Silverman, Accenture Analytics—Video

Craig Silverman of Accenture Analytics talks about consumer data, customer centricity, customer insights and analytics.

I think today clearly we’re in the age of the consumer. And when you think about all the consumer-facing industries, whether you’re a bank, a retailer, a healthcare provider, at the center is the human being.