New York isn’t new to the use of analytics to manage complex operations—they’ve had many successes, making it one of the safest and most efficient big cities in the world. In an attempt to focus on cross-agency data transparency, the Mayor’s Office on Data Analytics (MODA) was created to demonstrate to city leaders the value of analytics and the need to understand the past to better prepare for the future.
Recognizing the need for an enterprise analytics platform, the city created DataBridge, which allows any city or state to achieve a number of explorative analytic levels, including:
Prioritize issues and better allocate resources
Make decisions based on true need, not by numbers of citizen complaints
Identify high-risk or high-cost activities
Accenture, in turn, identified three fundamental steps in building an enterprise platform based on their close work supporting Databridge: build infrastructure, assess available data and create a model for sustainability
The February 2015 issue of City & State New York Magazine an article by Johnny Cavaliero, managing director with Accenture, discussing the city’s DataBridge enterprise platform and its benefits in enabling employees to troubleshoot issues and identify fundamental steps to accurately shift resources