Putting the consumer and the community at the heart of the design: Success depends on developing and communicating a compelling consumer value proposition.
Managing the complexities of deployment: Get delivery leadership and team aligned from the outset and verify thorough end-to-end testing.
Focusing on the people and process change: Recognize the scale of business change.
Future proofing the solution: The evolving solution landscape should not prevent utilities from pressing ahead with smart metering plans.
Releasing further value from analytics: Use analytics as a key capability in smart metering value realization.