Increasingly, leaders are willing to place digital bets and seriously consider the potential of social networking, mobility, analytics and cloud computing to expose new opportunities and drive earnings growth. Accenture has identified eight transformational plays with the potential to deliver significant value and create new business model opportunities across the utility value chain.
Utilities can use digital asset management to help improve their return on capital and optimize investments in costly capital assets.
With commercial optimization, utilities have the potential to improve their forecasting accuracy and lower production costs.
Interactive demand optimization can enhance the value from managing energy usage, controlling renewable resources and influencing customer behavior.
With intelligent grid operations, utilities can not only improve system reliability, but also profitability on total energy delivered.
Digital consumer interactions can enable utilities to reduce cost and improve customer satisfaction by shifting interactions toward lower-cost channels.
Digital energy products and services can drive improved consumer engagement and new revenue opportunities beyond the traditional value proposition.
Digital enterprise services can help optimize general and administrative costs and improve process effectiveness and integration.