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TRENDS


A sound digital transformation strategy within telecom business support systems (BSS) is necessary in order for telcos to become digital service providers

Telcos are focusing on enhancing the customer digital experience by integrating cultural transformation and implementing acute cloud-based BSS at a minimal service cost.

Overview

To become Digital Service Providers, leading telcos are transforming their business support systems landscapes, seeking higher levels of customer interaction at lower service cost by:





Trends

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