Few market leaders have set-up their organizations and capabilities to effectively support digital operations. Supporting each vertical and sub-vertical will require that Operators have specific, flexible capabilities and platforms, including a common need for security, cloud, and analytics.
Living services are customized to make each individual’s services experience unique by merging the physical and digital. Are you creating a differentiated customer experience?
Customers are shared, not owned, choosing to be served by a variety of different players. What services will you provide?
Providers with new technologies and business models are delivering endpoint connectivity and also collecting endpoint data. Can you compete?