Electricity theft includes diverting power currents and tampering with the meters that measure customer electricity consumption. While energy diversion and tampering have been increasing along with the world’s economic challenges, the evolution of smart grid technologies fortunately has enabled better ways to proactively identify potential diversion problems. In addition, smart meters and grid devices provide the type of data that can be leveraged by back-office analytics and software techniques to detect theft and support the next steps of revenue protection— prosecution and payment collection.
This Accenture point of view introduces a capability framework for utilities to consider in the pursuit of achieving high performance. We review smart grid and back-office analytics maturity against the types of diversions that can be identified and benefits captured based on various smart grid deployment levels.
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