Pioneering organizations are using these platforms to shift from “me” to “we”—making a difference and a profit by operating as ecosystems, not just as individual corporate entities.
For public service, the “we” economy presents many opportunities to drive government innovation: Using ride sharing platforms to supplement public transit. Sharing heavy equipment. Renting out underutilized space. And collaborating with citizens to improve health and public safety.
Matching expenses with revenues. Engaging with citizens. Improving services and outcomes. Every local and state government is working to address those goals—and should be exploring how “we” economy opportunities can help.
Where do sharing economy leaders see opportunities for government innovation? Three experts shared their perspectives during the 2015 Public Sector for the Future Summit at Harvard University.
2015 Public Sector for the Future Summit at Harvard University Hear from Emily Castor, Director of Transportation Policy, Lyft, Anita Roth, Head of Policy Research, Airbnb and Brooks Rainwater, Director of the Center for City Solutions and Applied Research, National League of Cities.WATCH THE VIDEO
Accenture research reveals a clear gap between citizens’ acceptance of sharing economy services, like Airbnb and Lyft, and government’s plans to use such models to deliver public services.
Citizens support sharing....
80% Citizens who support government use of a range of potential sharing economy services
Who’s using sharing economy services?
Is government prepared to share?
No, according to half of government leaders
1 in 4
Evaluating or discussing impact of sharing economy
No engagement with sharing economy opportunities
Government use of sharing models would...
Improve overall citizen satisfaction with government
Improve citizens’ views of government
Anita Roth, Head of Policy Research, Airbnb
Peter C. Hutchinson, Managing Director, Accenture Public Services Strategy
Recent Accenture research shows that citizens – across generations and geographies – support government use of “we” economy models. But is public service making the most of the opportunities?
Peter C. Hutchinson leads management consulting strategy for Accenture’s State, Provincial and Local Government practice throughout North America. He focuses on solving the toughest problems faced by top decision makers in government, nonprofit organizations and education.
Pari Sabety is a leader in Accenture's State, Provincial & Local practice helping governments deliver public service for the future. She has assisted California, Washington State, Wisconsin, Texas and numerous states in extracting business value from their technology investments.