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CONSULTING


OVERVIEW

Technology never stands still. There is the constant ebb and flow of the old and the new, the traditional and the cutting-edge. Public service organizations can turn the promise of technology into performance—for the organization and for the people it serves—by embracing change.

The role of the public service technology organization is evolving rapidly. IT was once a cost center isolated from the business. Not anymore. In the digital era, IT is increasingly a strategic driver of change. Yesterday’s focus on execution has become today’s focus on innovation and agility.

Orchestrating the dynamic mix of yesterday, today and tomorrow technologies is critical for public service organizations to boost efficiencies, reduce costs, meet customer demand and reinvent service delivery. It requires fundamental changes to technology, and also, to people, process and culture. A new future is there for the taking. Now public service organizations must unleash it.

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A NEW LANDSCAPE

The public service landscape is evolving rapidly as the old world gives way to the new.

new landscape graphic

SOLUTIONS THROUGH INNOVATION


A TRUSTED ADVISOR

  • Accenture Public Service Technology Consulting is different because we work at the intersection of business and technology. Our focus is never on technology for technology’s sake. That’s not the way to develop strategies and solutions that last in today’s dynamic technology environment.

    Whether projects involve small changes, sweeping transformation, or something in between, we start with our clients’ business challenges. From there, our teams work as trusted advisors, determining which technology solutions, assets and partnerships can help public service organizations achieve desired outcomes. Our strengths include:

    • Technical expertise
    • Industry knowledge
    • Delivery excellence
    • Alliance partnerships
    • Commitment to innovation
    • Transformation track record

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