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CONSULTING


Harnessing technology. Delivering change

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Technology never stands still. There is a constant ebb and flow of old and new, traditional and cutting edge. By embracing change, public service organizations can turn the promise of technology into performance—for the organization and the people it serves. When it comes to IT, these organizations will thrive by doing things differently and doing different things.

Most state and local government agencies, public health organizations, nonprofits and higher education institutions are navigating uncharted waters. They recognize that the right technologies can reduce costs, streamline operational functions, and deliver mission outcomes in entirely new ways. They know that a new future is there for the taking. It is their opportunity to unleash it—and our privilege to help them deliver.

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A NEW LANDSCAPE

The public service landscape is evolving rapidly as the old world gives way to the new.

The public service landscape is evolving rapidly as the old world gives way to the new.

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SOLUTIONS THROUGH INNOVATION

Public service CIOs are responsible for navigating the changing technology landscape. We work with them through our Technology Advisory practice to develop strategies for realizing their goals and making smart investments. We advise on top-of-mind issues, such as balancing legacy investments with migration to digital and the cloud, adopting New IT, managing multi-speed delivery and operating models, evaluating vendors and platforms, and planning complex transformation programs.



AI IN HIGHER ED

While AI is already transforming industries such as banking and healthcare, applications in higher education are only beginning to emerge.

FOUR MODELS FOR GOVERNMENT-AS-A-PLATFORM

The most effective platforms are designed around specific goals, situational needs and current capabilities—and agencies have options.

Emerging technologies at the European border

What we say at Accenture, is is about the New Applied Now”: James Canham, Managing Director, Global Border Services.

Public service organizations need to continuously evaluate and establish an enterprise technology solution that offers a flexible foundation to design, build, integrate and scale existing and New IT capabilities. We work with IT organizations through our Application & Architecture Advisory practice to optimize this foundation. Offering government-specific technology and security expertise, we focus on architecture planning and evaluation, technology architecture delivery, performance engineering and DevOps delivery. In addition, we provide experienced program leadership and management, develop sound business cases and clear program requirements, and leverage an insight-driven and design-led approach to develop program-level testing strategies that scale and achieve business objectives.



THE DIGITAL DIVIDE

As digital natives, students expectations are set by the digital experiences they get every day.

DEFENSE IN THE CLOUD

Cloud computing could be the differentiator in next-generation defense, providing access to timely, accurate and comprehensive data.

CHAMPIONING THE NEW PUBLIC SERVICE TECHNOLOGY LEADER

Public service technology leaders must foster innovation, use new technologies to reshape government services for citizen benefit.

A TRUSTED ADVISOR
FOR TECHNOLOGY CHANGE

  • Accenture Public Service Technology Consulting is different because we work at the intersection of governing and technology. Our focus is never on technology for technology’s sake. Nor do we ignore growing trends—particularly opportunities to advance government as a platform.

    Whether projects involve small changes, sweeping transformation or something in between, we start with a focus on each client’s challenges. From there, our teams work as trusted advisors, determining which technology solutions, assets and ecosystem of partnerships can help a public service organization achieve desired outcomes. Our strengths include:

    • Technical expertise
    • Industry knowledge
    • Alliance partnerships
    • Commitment to innovation
    • Transformation track record

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ABOUT THE EXPERTS

Carl Ward

Carl Ward

H&PS Group Technology Officer, Technology Consulting

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Chris D'hondt

Chris D'hondt

Managing Director, NA Health & Public Service, Technology Consulting

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