Predictive government analytics is a paradigm shift that can enable public service organizations to anticipate citizens’ needs and proactively address them—and one in which government leaders should be personally and visibly engaged and committed. This executive-level task should be managed from the top to ensure its successful adoption and not simply be delegated to IT.
In this podcast, Mark Howard, North American Finance & Administration Lead – Health & Public Service, Accenture, discusses how emerging technologies such as government analytics and Big Data are likely to play a key role in the success of public service organizations, and how adopting them sooner rather than later is critical for government agencies.
This podcast was recorded at the National Association of State Comptrollers (NASC) Annual Conference held in Reno, NV on March 13, 2014.
Listen to other podcasts in this series: