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OUTLOOK


Understanding the human side of machine-reengineering

In this episode of Up Close, Jim Wilson reveals the three human factors key to successful business process reengineering.

UP CLOSE: A VIDEO SERIES

Business leaders have long made data-based decisions. But that practice typically requires a person interpreting data and manually adjusting related processes. Now, that is changing.

Machine-reengineering applies machine-learning techniques to processes, which are adjusted automatically. As a result, technology enables artificial intelligence to reengineer business processes, such as sales, procurement or logistics.

In this episode of Up Close, Jim Wilson, managing director, Information Technology and Business Research at Accenture’s Institute for High Performance, explains how to prepare employees for AI-powered machine-reengineering.

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Jim Wilson on using data to achieve personal goals and to increase the value of machine-reengineering in business

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