Market-making CEOs indicated the need to combine different business models to design a winning enterprise strategy. Navigating this journey requires balancing market readiness with market agility using the appropriate set of capabilities.
A significant number of regional and niche plan CEOs Accenture surveyed discussed a transformation journey that begins by mastering the core, as it allows them to safely take risks while evolving. Now, plans are using continuous improvement and automation to master the core and spend less time on complex administrative processes—but is that enough?
Regional plans are aggressively trying to become closely aligned to their providers, as they have local market density and focused M&A that can accelerate capability development. GuideWell has created an innovation center in Lake Nona, a “medical city” designed for health startups. By innovating and creating living services locally, GuideWell is able to strengthen its competitive position in retiree state Florida, and it’s able to better serve the region’s growing over 65 population.3
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3“For health start-ups, a new innovation space opens in Lake Nona;” Orlando Sentinel; December 7, 2017