Supply chain outsourcing is set to enter a new age as new opportunities—and demands—are made by companies in pursuit of high performance in a brutally competitive economic environment. These new outsourcing-based opportunities include planning, direct procurement, order management and reverse logistics.
Two types of primary outsourcing providers—third-party logistics companies and professional services firms—are increasingly competing for this expanded range of work. The potential result is a broader range of integrated outsourcing opportunities under the aegis of a single provider.
Accenture explores these issues, and identifies the success factors for both types of outsourcing provider.