Health and human services is shifting to a coordinated health and social care system that addresses the behavioral and social determinants of health and wellbeing. Consider this: Accenture Citizen Pulse Survey results reveal that 63 percent of US citizens think their family’s needs would be better met if publicly funded healthcare and human services programs were more coordinated.
Delivering on this potential is a massive shift for agencies. It demands using data and analytics in entirely new ways—now. After all, data insight and analytics are non-negotiable for collaboration that truly blurs boundaries. With “data done right,” health and human services agencies can become more agile, optimize decision processes, prioritize actions, align finite resources, measure performance and speed outcomes.
When it comes to Health and Human Services, Threats to Data Security and Privacy are Top of Mind for Citizens
A recent survey conducted by Accenture shows that 6 in 10 US citizens are concerned about data security when Health and Human services organizations share information amongst agencies. This level of concern is understandable given that almost every day the headlines report a data breach that exposes countless sensitive pieces of personal information. If creating a data led organization is going to become a reality, then Health and Human Services agencies need to make cybersecurity a primary imperative because they can’t afford to lose the trust of the citizens they serve. There is no easy answer, but doing nothing to secure personal information is not an option and HHS agencies must take a collective approach across the ecosystem of care to address the concerns of citizens. Our latest citizen survey SlideShare illustrates what concerns citizens around data security in relation to Health and Human Service Agencies.
The opioid epidemic is affecting people of every background in all corners of the nation, and government leaders struggle to find lasting solutions that will curtail, reduce, and ultimately prevent more tragic results from occurring. Opioid abuse is an issue that requires an ecosystem of collaboration, where agencies come together and leverage data and advanced analytics to make decisions and develop policies to help people, families and communities realize better outcomes.
Leaders from across the social services community told their organizations’ analytics stories at the 2016 Health and Human Services Summit. Some organizations have only just begun the journey, while others are trailblazers. All share a laser focus on transforming data insight into outcomes.
Telling your story once
Alda Rego, Assistant Secretary for Administration and Finance, Massachusetts Executive Office of Health and Human Services.
Public service organizations today have the technology to run analytics within minutes. But it is the legal, cultural and political barriers to data sharing that prevent intervention. Ryan Oakes argues that to advance public health, society must find middle ground between personal privacy and public collaboration.
by Ryan Oakes