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The new CIO agenda: Transforming to a digital world

Are governments prepared to meet the expectations—and seize the opportunities—of the digital world?


It will take a strong digital vision and strategy, strong leadership and governance, and an ecosystem of partners to meet citizen’s expectations in a digital world.

Across businesses and governments, digital disruption and shifting operating models are changing the role of IT. These changes are driving the need for “multi-speed IT”: the ability to deliver disruptive innovations quickly while keeping core business applications up and running, managing risk and increasing efficiencies.

For CIOs in state government, the challenges are especially daunting. Budgets remain tight. State policies and legacy systems are often ill equipped to support growth in public service demand and to innovate. Meanwhile, virtually every initiative designed to improve the experience for citizens, businesses and government employees introduces other challenges—including persistent concerns about security and privacy.



The CIO is at the heart of government’s progress in transforming to the digital world. Accenture recommends embracing multi- speed IT—and prioritize these items as part the CIO agenda.

  • Cloud

  • Software as a Service and/or Platform as a Service

  • Mobile

  • Social and Collaboration

  • Big Data/Analytics

  • Government as a Platform

  • Internet of Things (IoT)

  • Citizen Service Management

  • Enterprise Information Management

  • Digital Talent Management and IT Workforce


Digital CIO Agenda


Keir Buckhurst

Keir Buckhurst
Managing Director, Technology Consulting

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