It will take a strong digital vision and strategy, strong leadership and governance, and an ecosystem of partners to meet citizen’s expectations in a digital world.
Across businesses and governments, digital disruption and shifting operating models are changing the role of IT. These changes are driving the need for “multi-speed IT”: the ability to deliver disruptive innovations quickly while keeping core business applications up and running, managing risk and increasing efficiencies.
For CIOs in state government, the challenges are especially daunting. Budgets remain tight. State policies and legacy systems are often ill equipped to support growth in public service demand and to innovate. Meanwhile, virtually every initiative designed to improve the experience for citizens, businesses and government employees introduces other challenges—including persistent concerns about security and privacy.
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