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Move over Silicon Valley

Government in the platform economy

OVERVIEW

Platforms are not just a private sector phenomenon. Government as a platform models are emerging too. They are different from industry-specific business platforms that enable fairly straightforward supply and demand connections. Government is positioned to orchestrate much broader, multi-sided platforms that connect government, businesses, citizens and civil society to improve economic and social outcomes.

By investing in the core infrastructure, providing data and analytics, and managing incentives, governments can anchor self-sustaining platforms to drive productivity and efficiency—accelerating innovation and economic growth for their nations. The implications for the future of public value creation are far reaching.

VIEW THE REPORT [PDF]

91%

of public service leaders think that engaging in digital partner ecosystems is critical

KEY FINDINGS

To take advantage of government as a platform opportunities, agencies must make changes to policy, practice and partnerships—and even to the role of government in a market economy.

  • Platforms are foundational. Platforms are the new national infrastructure in the digital world. After all, digital investments are today’s economic growth multipliers.

  • Economic development is every agency’s business. Agencies must evolve from a compliance to an economic development focus. This goes for all government agencies, even operational ones.

  • A measured approach matters. While igniting ecosystems that foster innovation and growth, agencies must also continue to ensure fair competition, safeguard consumer interests and manage externalities in delivering public services.

Smarter investments in digital could generate $2 trillion in additional economic output by 2020.

80% of large companies say it is important to collaborate with government to drive innovation and growth in the 3 years.

RECOMMENDATIONS

Change starts by applying core digital platform principles internally first and then looking outward in several key areas:

Technology

Technology. Agencies need to open up government systems and create a scalable, cloud-based infrastructure with open APIs so that platform players can plug in.

Markets

Markets. Government must assess markets like venture capitalists do, understanding where the next big thing is coming from, identifying the sweet spots to disrupt value chains.

Digital trust

Digital trust. Government must strengthen public confidence in cyber security, data privacy and fraud protection.

Policymaking

Policymaking. Policies must be right and relevant to manage risk and compliance while shepherding growth opportunities.

GOVERNMENT IN THE PLATFORM ECONOMY

AUTHORS

Jurgen Coppens

Jurgen Coppens

Managing Director – Accenture Strategy

Health & Public Service





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Bernard le Masson

Bernard le Masson

Managing Director – Accenture Strategy

Health & Public Service


VIEW PROFILE


Mail to Bernard le Masson. This opens a new window. Connect with Bernard le Masson's Profile on LinkedIn. This opens a new window. Follow Bernard le Masson on Twitter. This opens a new window.
Peter Pfannes

Peter Pfannes

Managing Director – Accenture Strategy

Health & Public Service





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CONTRIBUTOR

Lotte Frach       Connect with Lotte Frach's Profile on LinkedIn. This opens a new window.



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